Terms of Service

1. The service

CrewCents is a cloud platform for remodeling and construction contractors: clients, jobs, payments received, expenses and receipts, hours and payroll, invoices, estimates and reports, offered as a subscription (software as a service). Nothing is installed on your devices: you use it over the internet from a web browser.

When you subscribe you get your own workspace with its own web address, and you can invite other people from your organization within the limits of your plan.

The features available depend on your plan and may change over time. We may add, change or remove features; if we remove an essential feature of your plan, we will notify you in advance.

2. Your account

• You must be at least 18 years old and able to enter into a binding contract.
• The information you provide when signing up must be accurate, complete and kept up to date.
• You are responsible for keeping your password confidential and for all activity in your account, including the activity of the people you give access to. Tell us right away if you notice any unauthorized use.

3. Plans, pricing and payment

• Plan prices are published at crewcents.com, in US dollars per month. Prices do not include sales, use or similar taxes unless stated otherwise; where they apply, they are added to your bill.
• Subscriptions are billed in advance and renew automatically every month, charged to the payment method on file through our payment processor, until you cancel.
• If a charge fails, we will notify you and may retry it. If the balance is still unpaid after that notice, we may suspend access to your workspace until it is paid.
• We may change plan prices. We will email you at least 30 days in advance, and the new price applies from the first billing period after that notice. If you do not agree, you can cancel before it takes effect.
• Coupons and promotions are subject to the specific conditions shown when they are applied.
• Receipts for each charge are available on request.

4. Cancellation and refunds

You can cancel your subscription at any time, without penalty, from the billing portal or by writing to [SUPPORT EMAIL]. Cancellation takes effect at the end of the period already paid: you keep access until then and will not be charged again.

Periods already paid are non-refundable, except for incorrect or duplicate charges, or where the law gives you a right to a refund.

5. Your data

The information you enter into CrewCents belongs to you. We process it only on your behalf and to provide the service, as described in our privacy notice. We do not sell it.

As to the data of your clients, leads and workers, you are responsible for collecting and using it lawfully: give them any notice the law requires, obtain any consent it requires, and handle their requests about their data. We act as your service provider.

When your subscription ends, your workspace is suspended: neither you nor your team can use it, but we keep your information so you can reactivate it or request a copy at [SUPPORT EMAIL]. If you want us to delete it, ask through the same address; we will delete it permanently, except for anything the law requires us to keep.

6. Your responsibilities as a contractor

You are responsible for your bookkeeping and for your tax, licensing and employment obligations, including wage and hour, payroll tax and worker classification rules. The platform helps you record and calculate, but the payroll, tax and invoice figures you rely on are your responsibility.

Receipt photos are read with artificial intelligence to suggest their details. Review them before you save them.

7. Acceptable use

You agree not to use the service to:

• Do anything unlawful or that infringes other people's rights, including privacy and intellectual property.
• Store personal information you are not allowed to collect or use.
• Send unsolicited bulk messages (spam).
• Try to access other workspaces, accounts or systems without authorization, or interfere with the security or operation of the platform.
• Copy, resell, decompile or reverse engineer the software, except where the law expressly allows it.

8. Intellectual property

The software, trademarks, logos and content of CrewCents belong to us or to their respective owners. Your subscription grants you a limited, non-exclusive, non-transferable license to use the service while it is active; it does not transfer any ownership rights to you.

If you send us suggestions or feedback, we may use them without any obligation to you.

9. Availability and support

We make reasonable efforts to keep the service available and to back up your information. Even so, there may be interruptions for maintenance, updates or causes beyond our control (failures of providers or of the internet, or force majeure). When possible, we will announce scheduled maintenance in advance.

Support is provided by email at [SUPPORT EMAIL], within the scope of your plan.

10. Disclaimer of warranties

The service is a tool to help you run your business. You are responsible for the decisions you make and the information you enter with it.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM RELATED TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR BUSINESS OPPORTUNITIES.

This limitation does not apply to fraud, gross negligence or willful misconduct, or to any liability that cannot be limited under applicable law.

12. Indemnification

You agree to defend and indemnify us against any third-party claim arising from the information you store in the service or from your use of the service in breach of these Terms or of the law.

13. Suspension and termination

We may suspend or terminate your access if you breach these Terms, if a payment remains unpaid after notice, or if a competent authority orders it. Unless the seriousness of the case or the law prevents it, we will notify you first and give you a chance to fix the situation.

If we end the service without any breach on your part, we will refund the unused portion of the period you paid for and give you the chance to get a copy of your information.

14. Changes to these Terms

We may update these Terms. The current version is always published at crewcents.com/terminos-y-condiciones, and if a change is material we will email you at least 15 days before it takes effect. If you keep using the service after that, you accept the new Terms; if you do not agree, you can cancel.

15. Electronic signature and communications

You agree that your subscription is entered into electronically and that checking the acceptance box when you sign up has the same effect as a handwritten signature. We will send notices about the service to the email address of your account, which you must keep up to date.

16. Governing law and disputes

These Terms are governed by the laws of [GOVERNING LAW JURISDICTION], without regard to its conflict of laws rules. Any dispute arising from these Terms or the service will be resolved exclusively in the courts located in [VENUE], and both parties consent to their jurisdiction.

Nothing in these Terms limits any rights you have under laws that cannot be waived by contract.

17. General

These Terms, together with our privacy notice, are the entire agreement between you and us about the service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not transfer your account without our consent; we may transfer these Terms as part of a merger, acquisition or sale of assets.

18. Contact

For questions about these Terms, billing or cancellations, write to us at [SUPPORT EMAIL].